Your Custom Love Jewellery Experience
Here is what to expect:
Get ready for a truly personal experience and a magical process of creativity and dreams, from conception to design to happy-tears reality! We can’t wait to meet you, your partner, learn all about your love story and build a level of trust and friendship from the very start.
Step 1 – Booking
Book a consult through our website. When you book, you will be asked a few questions about what you are dreaming up, the date of your proposal, wedding or event, as well as an idea of your budget. Your consult can happen either in-person or virtually, whatever you feel most comfortable with.
Step 2 – Consultation
Book a consult through our website. When you book, you will be asked a few questions about what you are dreaming up, the date of your proposal, wedding or event, as well as an idea of your budget. Your consult can happen either in-person or virtually, whatever you feel most comfortable with.
Step 3 – Meeting Follow-up and Estimate
Britt will email you a breakdown within 7 to 10 days of what was discussed, as well as estimated pricing. We always do our best to give you an estimate as close to the real cost as possible. Certain variables could mean an increase or decrease in our initial estimate. We will do our absolute best to keep you updated and informed as much as possible!
Step 4 – Design Confirmation and Rendering Deposit
When design details are confirmed we will then move to the rendering stage, the process in which we create a series of digital images using CAD (Computer Aided Design) or wax molds to illustrate what the final piece will look like. It’s an exciting way to confirm the design and make any final adjustments before moving into production!
Our rendering fee is $200 + tax. This is a non-refundable amount to cover the time needed to produce digital images.
Step 5 – Design Adjustments
After the first rendering, if you change your mind and want to make any further design adjustments requiring updated models, we are certainly able to do that. Please be advised there will be a charge of $100 per model and this will be added on to the final total for your love piece.
Step 6 – Stone Viewing
Bringing in stones for you to see and choose is one of the most exciting parts of the custom ring process! If your design requires stones, there will be a stone viewing deposit of $100 + tax for each stone that we bring in for you to see. This amount is non refundable but will be deducted from your total at the time of payment for your piece.
Step 7 – Approve Design and Pay Deposit
Once we have your go-ahead, we require a 50% deposit to begin production. Our timeline for completion is typically 3-4 weeks from the date the deposit is paid. Rush orders are sometimes possible but require an additional charge that will be determined when the order is placed. We cannot always guarantee that we can meet the need for a rush order.
Step 8 – RELAX!
You go about all of the other things you have to do when planning a wedding, a proposal (or just your daily life) and we work hard at creating your masterpiece. We will contact you should we have any questions or concerns!
Step 9 – Pick Up Jewels and Pay Remaining Balance
When the piece is completed, we will contact you to come in to try it on and pick it up! So long as you are happy with everything, we will then process the second payment on the remaining owed. Should there be any changes desired, this may incur an additional cost to be determined. We do happily cover one initial sizing change if a ring needs to be resized.
Step 10 – Cherish and Love your piece, and please stay in touch
Cherish your forever jewellery for years to come! You can expect to hear from us to know how everything went with your proposal, wedding or special moment. We also love to feature our clients on our Love Stories blog, so don’t be surprised if we ask you to contribute! (totally optional of course.)
